24/7 Customer Support
Whether you need help with payments, KYC, game rules, or technical issues, 11Winner’s support team is available around the clock. We’re India-first, mobile-first, and focused on resolving your query quickly and clearly. Reach us any time, any day, from your phone or desktop.
Up To ₹88,888
Contact Methods
Choose the option that suits you best. All support channels are free to use for registered and guest users.
Live Chat
If you’re looking for the 11Winner customer care number, our team is available 24/7 via live chat. The fastest way to talk to a real person. Open the chat widget on the website or in the app, type your question, and you’ll be connected to a support specialist. Live Chat is ideal for quick troubleshooting, bet clarifications, bonus queries, and account checks. You can upload screenshots securely and receive step-by-step guidance in the same window.
FAQ Section
Prefer self-help? Our searchable FAQ covers the most common topics: UPI, Paytm deposits, Cashfree withdrawals, account verification, bonus rules, game guides, app installation, and responsible gaming tools. Articles are short, up to date, and written for Indian players. If an article doesn’t solve it, jump straight to Live Chat from the same page.
Benefits of 11Winner Support
There are many benefits to using 11Winner Support. Here are just a few:
- Always on: 24/7 availability including weekends and holidays.
- India-ready: Clear guidance for UPI, Paytm, Cashfree, and bank transfers.
- Human + helpful: Trained agents who understand cricket markets, Teen Patti tables, and slot features.
- Privacy first: Secure handling of your data and documents.
- Actionable answers: Checklists, screenshots, and links — so you know exactly what to do next.
Payments & Withdrawals Assistance
From ₹100 deposits to higher-value withdrawals, we help you choose the best route for your bank or wallet. If something is pending, we’ll explain likely causes (network delays, bank maintenance, added verification) and how to resolve them. You’ll also learn how to view limits, track requests in your wallet, and keep your preferred method saved.
Technical Troubleshooting
Glitches happen—especially on variable mobile data. We’ll help you clear the cache, update the app, enable permissions, and stabilize live streams. For bet placement and casino sessions, we can review logs and confirm outcomes recorded by certified game engines.
What to Share When You Reach Us
Providing a few details up front helps our team understand your issue faster and offer the right solution on the first try. Before you start a chat or send an email, keep the following handy:
- Your registered phone number or email address: This lets us locate your account instantly and verify we’re speaking to the right person.
- Payment or transaction reference (for payment queries): Include the UPI ID, Paytm ID, bank reference, or Cashfree order number, plus the amount and time of the transfer.
- Game, table name, or Bet ID (for gameplay questions): Share the exact title (e.g., Teen Patti Live), round/hand number, or bet slip ID so we can review the correct session logs.
- Screenshots or short screen recordings (optional but helpful): Capture any error messages, wallet status, or odds displayed. Clear images from within the app or browser speed up diagnosis.
- Device and app details: Model, OS version (Android/iOS), app/APK version, and whether you were on Wi-Fi or mobile data.